You can choose whether to receive e-mail notifications (whether directed or event-based) for your actions or another user's actions.
Requirements: To set up e-mail notifications for other users, you must have an administrative role that includes the Manage Access and View Users rights.
Perform one of the following actions:
For customer users | For staff users | ||||||||||||
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1. If necessary, open the Edit Customer User window:
| 1. If necessary open the Edit Customer User or Edit Staff User window:
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In the User Info area, in the Email box, confirm that the e-mail address is correct.
In the left pane, select Email Subscriptions.
Specify whether the user should receive event-based e-mail notifications:
To | Do this |
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Receive event-based e-mail notifications | a. Clear the Disable Event Notifications check box. |
Not receive event-based e-mail notifications | Select the Disable Event Notifications check box. |