Supported client operating systems are listed in the table below.
Hardware or software | Mac computer | Windows computer |
---|---|---|
Additional software | Oracle Java 1.8 Acrobat DC | Java 1.8 Setup client also requires Acrobat DC |
Free disk space | 20 GB or more | 20 GB or more |
Memory | 4 GB RAM or more | 4 GB RAM or more |
Monitor resolution | 1280 x 1024 or higher | 1280 x 1024 or higher |
Network/protocol | 100Base-T (minimum) 1000Base-T (optimum) | 100Base-T (minimum) 1000Base-T (optimum) |
Operating system | macOS Monterey (12.0.1)** macOS Big Sur (11.0) Intel and M1 chips macOS Catalina (10.15) macOS Mojave (10.14) macOS High Sierra (10.13) *Preps 9.0.0 is not supported on macOS Big Sur as of Prinergy 9.0.0. Preps 9.0.2 and higher supports Big Sur. Check the Preps Release notes for up to date supported workstations.**The M1 processor has been tested on OS 11 and 12. We have a report of a Workshop crash on Mac OS 12.0.1 and 12.1 Intel only, so support is limited at this time. This crash is not affecting all macOS 12 Intel clients we have tested. The crash is not reproduced on M1 chips. OS 12.1 has not been fully tested at this time.We recommend deploying any OS 12 Intel and M1 Macs with caution. Consider first creating a dual boot environment or Time Machine backup.Allow some time to ensure all software works well in your specific environment, before rolling out on a larger scale.Please also see the ColorFlow, VPS+, Pandora and PLA Release notes for supported client workstations and known limitations. | Microsoft Windows 10 Pro Microsoft Windows Server 2016 Microsoft Windows Server 2019 Note: Windows 10 IoT is not supported |
Processor speed | Intel Mac 2.5 GHz or faster | Intel Core 2 processor or faster |
Notes:
WkspInstall
share folder on the server.