In some network configurations, you must enable integrated Preps on Mac client computers when you use SMB.

Prerequisites

To use the sudo command, ensure you have enabled the root user on your Mac client computer and you know its password. For more information, see http://support.apple.com/kb/HT1528.
Use this procedure only if you use SMB as your Mac client computer protocol and if you use integrated Preps on Mac client computers that are not in the same domain as the primary server. This prevents a Could not locate the PrepsPrinergy.cfg template file message from appearing.

This information applies to Mac OS X and macOS versions 10.7 and later.

1. Add the Mac client computer to the same domain as the Prinergy primary server.
2. Add the primary server to the hosts file of the Mac client computer:
   
   1. Log on to the Mac client computer with an administrator account.
   2. In Finder, click Go > Utilities.
   3. Double-click Terminal.
   4. In the Terminal dialog box, type sudo nano /etc/hosts
   5. If you are prompted for a password, type your password.
   6. Add the IP address of the Prinergy primary server in the following format:
      ip hostname
   7. Press Ctrl+X, press Y to save your changes, and press Enter to save the file in the /etc folder.
3. Quit NetInfo Manager.