Managed Services 1.0

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  • PTSUMService - Scans the AraxiPreps/Templates folder and updates the "PrepsTemplateSummary.xml" (located in \\<PrinergyPrimary>\AraxiPreps\Resources folder) to improve Launch performance on a Mac or Win workstation. The list is populated in the Layouts section of the Preps UI.
  • PMSUMService - Scans the AraxiPreps/Marks/SmartMarks folder and updates the "SmartMarksSummary.json" (located in \\<PrinergyPrimary>\AraxiPreps\Resources folder) to improve Launch performance on a Mac or Win workstation. The list is populated in the Marks section of the Preps UI.
  • PryFileSyncService - Syncs the AraxiPreps/Templates and , AraxiPreps/Marks and AraxiPreps/SmartMarks Printers* folders with to local Preps Resources Windows client to improve improve Save and Return performance on a Windows workstation. The lists are populated in the Templates and Marks sections of the Preps UI. 
  • Save and Return performance for MacOS - We are developing a unified solution that PREPSSync* solution utilizes a cache server to improve performance for Save and Return on Mac Workstations.  

*NEW in PTSUM/PMSUM V3 and PREPS 11.5

Preps 11.5 (Windows) introduces an enhanced built‑in file synchronization mechanism. Mac users can take advantage of these improvements by setting up the PREPSSync solution on a local Windows machine.

Please contact the Customer Engagement Center for install and additional details. 

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  • Quit Preps on local machines
  • Stop PTSumService, PMSumService, and PryFileSyncService.
  • Delete the "PrepsTemplateSummary.xml" or  "SmartMarksSummary.json" in \\<PrinergyPrimary>\AraxiPreps\Resources folder.
  • On clients remove cache file $PrepsInstallFolder$<PrepsInstallFolder>\Resources\PrepsTemplateSummary_cache.xml
  • On the Windows client, quit Preps and end the KPFSClient.exe process.
    •    Delete the C:\CacheRoot directory
  • Remove/relocate unwanted marks/templates.
  • Restart the PTSumService, PMSumService, and PryFileSyncService on the primary server.
  • Wait for the "PrepsTemplateSummary.xml" or  "SmartMarksSummary.json" to be regenerated.
  • Launch Preps, wait for $PrepsInstallFolder$<PrepsInstallFolder>\Resources\PrepsTemplateSummary_cache.xml to be regenerated on local machine.
  • On the Windows client, wait for the C:\CacheRoot directory to rebuild and sync status to show "OK"

When upgrading Prinergy, PTSum/PMSum Solution should be uninstalled and any leftover cache files removed. Then reinstalled to ensure latest version is running.

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