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Comment: Published by Scroll Versions from space PRINERGY and version 11.5
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This section lists bugs and limitations that are known to exist in the software. If a future version of the software resolves a bug listed here, the bug is moved to the Fixed bugs section of the release notes accompanying that version of the software.

Limitations new to Prinergy 11.5:

Preflight+ on PDF Output:

  • Loose page output status is incorrect if output with Preflight+ and the number of output subpages is more than one page. (PRINERGY-54356)
  • If you output a Multi-Page PDF file, you must select the first page to be able open the report.

Mac Workshop:

  • Mac Workshop: Processing info window stays on top of running applications if you launch Preps or Pandora interactively. (PRINERGY-54326)
    • We have a switch that can be applied to change this behaviour. The switch has a side affect, where that the processing window will fall behind the job manager window (when you click the job window)
      • Refer to Kodak Customer Portal KA28777 for the procedure to set the switch.

New Feature to Abort Output if imposition contains an unassigned page:

  • If the imposition contains more than 1 unassigned page, history only reports 1 of them.

Limitations relevant to Prinergy 11.0 and previous versions:

  • New Acrobat Mode is not supported with Plugins
  • Acrobat "Use Page Cache" could be helpful to be ON for Complex PDFs when using the Geometry Editor Plugin. Note, we force it off when using the Trapper Plugin.

Changing font size in Workshop Preferences does not apply to all menus:

  • In Prinergy 10 and previous the job finder list, job favourites and column data (filename, date refined etc) were changed. In Prinergy 11, we extended this to the dropdown and contextual menus, which can be controlled with the "Apply to All" checkbox in preferences.

Preps:

  • Preps Production reports cannot be created via RBA (PRINERGY-52932, PREPS-16717)
  • Most of the Preps Page and Page Bleed Marks issues have been addressed in Preps 9.5. Please see the Preps 9.5 Release Notes for more details

VPS+

  • VPS+ is only installed on macOS 10.15 and above Macintosh systems.  VPS Classic will continue to be installed on Windows clients and legacy Mac clients, until VPS+ has sufficient feature parity with VPS Classic.

Oracle Patcher:

  • To install the latest qualified Oracle patches, please contact your regional support office.

Azure File Storage:

  • Azure Storage "Add Azure" in Prinergy Administrator remains in development at this time and is not ready for release

Workshop options "VPS from KMS to Local" and "Lock File for Edit":

  • These options remain in development at this time and are not ready for release.
  • Note: They will become visible in Workshop if you create the KMSFileSync share as part of the W9.5.0.x Workshop patch procedures

Page Labels:

  • Page Labels column and variable marks do not populate correctly if you include Prefix when numbering pages (PRINERGY-53029)


Creating or Importing Preps Impositions with 500 or more Signatures is not supported (PREPS-16758)

  • Depending on the exact content the exact number could be different


Prinergy variable $[PageName] populates incorrectly if pages are n-up (PRINERGY-53644)

  • Workaround: Use Prinergy variable $[PageFileName] for n-up impositions


Some free "Internet fonts" can cause issues

  • Malformed Fonts that do not follow strict specifications (typically found for free on the Internet) may cause issues on refine and or output. Proof carefully if using these types of fonts.
    • Using a Preflight+ check such as "List Potential Font Problems" is sometimes a good way to mitigate this risk.


Dashboard has been removed  in Prinergy 9.0 and is no longer supported

  • With the end of support for Adobe Flash, Dashboard is no longer available in Prinergy. Dashboard functionality is migrating to the PRINERGY On Demand portal. See PartnerPlace Kodak Customer Portal answer ID 75256 for more information.


PDF Editor Adobe Illustrator Plugin is no longer installed as of Prinergy 9.0

macOS

  • The shortcut WorkshopInstaller does not work properly. If you double-click it, Workshop will not be installed.

Workaround 

1. Connect to the WkspInstall share on the server.
2. Within the share, navigate to MacOSX>Disk1>InstData 
3. Double-click the WorkshopInstaller application to begin the installation.

(PRINERGY-49418)

Managed Services - Line Extension License entitlement

  • The current Managed Services entitlement under the Line Extension License feature may not be reflected in the number of JTPs you are licensed for on your Prinergy Primary. Version 9.0.0 is currently limited to a maximum of seven trapper JTPs and 15 Register JTPs. 

Send to Digital - No Target Device on macOS 10.15 and above

  • The action needs to use Digital Direct/Digital Submit component which is 32-bit and not compatible with 64-bit macOS 10.15 and above. The process stalls on Create Document while waiting for the 2nd “Digital Submit” window to pop up.  The option is available and working on Windows clients and please do not use the option on macOS 10.15 and above. [PRINERGY-51752]

Digital Job Ticket Editor

  • In Windows, when using Digital Job Ticket Editor from within Workshop to edit a job ticket, it is intended to behave as a modal window, that is, it should prevent interactions with other elements of the Workshop client user interface until you have completed your interaction with Digital Job Ticket Editor. The current behavior on Windows is non-modal and incorrectly allows other elements in the Workshop client to be edited while Digital Job Ticket Editor is open. Therefore, it is not recommended to do anything in Workshop until you have finished using Digital Job Ticket Editor (clicking Submit or Cancel ). [PRINERGY-40231]
  • When using Digital Job Ticket Editor from within Workshop (Send to Digital command) or when opening Device Track from the Workshops Tools menu, the Measurement Unit defined in Workshop's Preferences is used and the Weight Unit and Thickness Unit (Caliper) are taken from Setup's Preferences.
    When Device Track is opened on the web (not from within Workshop), all unit settings in Digital Job Ticket Editor are taken from Setup's Preferences. [PRINERGY-42049]

  • Settings available In RBA are not necessarily relevant to all digital devices. If you set a parameter which is not relevant for the selected device, this setting will be ignored when the rule is executed.
  • Digital Job Ticket Editor can only display substrates in the Substrate drop down list that have sizes assigned. If a user creates a substrate on the digital device that lacks a defined size, it will not be sent to Prinergy and will not appear in Prinergy's Job Ticket Editor. [PRINERGY-46624]
  • Digital Job Ticket Editor's Substrate drop down cannot display two substrates with the same name. If a user defines two substrates with the same name and size only one of them will be appear in Job Ticket Editor. [PRINERGY-46624]
  • Commas are not supported as a decimal separator in the Job Ticket Editor. To change the number format, open the Region control panel and press the Additional Settings button. When the Customize Format window appears, select the Numbers tab and make sure that the Decimal symbol is set to a period (.).

Device Track

  • Resizing columns in Device Track may result in columns being pushed off screen. [PRINERGY-41180]
  • An issue with status reporting coming from Kodak Xpo can cause the In Process queues in Prinergy’s Device Track UI and Xpo to get out of sync and display output separation in the wrong order in Device Track. [PRINERGY-47843]

  • After successful completion of output to EFI or Canon digital front-ends, the completed output jobs are absent from all queues in Device Track. [PRINERGY-47923] [PRINERGY-43780]

  • In some older versions of EFI Fiery software, the number of inks reported was limited to five. This would cause jobs with more than five colors to incorrectly limit their color reporting back to Prinergy’s Device Track UI to five colors. [PRINERGY-46698]
  • When resubmitting a separation via Device Track, the separation receives a new Job ID from the device control software (Xpo or Print Console). This is due to the separation being treated as a new output instance rather than a remake of a previous output.

TIFF Direct CTP connectivity

  • When resubmitting a job to Print Console, two instances of the job will appear in the Print Console queue. The original job will include a note indicating it was removed by a Prinergy Workshop client, but still appears in the list. The second instance is the resubmitted job.[PRINERGY-46206]
  • When adding a new media configuration, such as a new plate size, to a CTP output device, there is a delay of about one minute between adding it to the device and the new media appearing in Prinergy Workflow's UI via the new TIFF Direct connectivity. [PRINERGY-46439]
  • When adding or removing punch settings on a CTP device, the status change is not communicated to Prinergy Workflow. If you add or remove a punch from a CTP device, you must disconnect the device from the Prinergy Administrator (UADM) and reconnect it to refresh the punch status. [PRINERGY-46404]
  • The Cut Media check box in the Device section of the final output process template is not supported by Xpo and Print Console and should not be selected.[PRINERGY-46874]
  • The Punch Setting list contains all available punch settings for the selected device. When you select a punch setting, make sure you select a punch that is compatible with the selected media.
  • VMR (Variable Mainscan Resolution) imaging is not supported with Xpo. [PRINERGY-47187]
  • VMR (Variable Mainscan Resolution) imaging is not supported with Print Console. [PRINERGY-47338]
  • When using a slugline mark with the updated sluglinemark positioning settings in the process template with direct (GDAPI) and TIFF Direct connectivity to CTP devices, the slugline mark may appear in the wrong location on the plate. [PRINERGY-46463] 

CTP connectivity

  • When using a slugline mark with the updated sluglinemark positioning settings in the process template with direct (GDAPI) and TIFF Direct connectivity to CTP devices, the slugline mark may appear in the wrong location on the plate. [PRINERGY-46463] 

  • When adding or removing punch settings on a CTP device, the status change is not communicated to Prinergy Workflow. If you add or remove a punch from a CTP device, you must restart the JTP and define a new process template. [PRINERGY-46404]

Setup

  • Due to limitations in third-party JDF implementation, some settings may not flow back to Prinergy Workflow’s Setup application when updated in the front end software. This can include: binding edge, maximum density, layout, and sheet size options. [PRINERGY-39050] [PRINERGY-39982] [PRINERGY-40039]  [PRINERGY-41632] [PRINERGY-41732] [PRINERGY-41745] [PRINERGY-41836] [PRINERGY-41906]

  • If you try to import substrates and/or reload device capabilities (in Setup > Equipment > Digital Device) from a connected press or DFE while this device is down, the substrates and/or device settings will no longer be visible in the Digital Job Ticket Editor when you submit a job. Once the device is up and running, you must re-import the substrates and/or reload the device capabilities so that they are visible again in the Digital Job Ticket Editor. [PRINERGY-45261] 
  • Setup is not localized with Chinese and Japanese on macOS Sierra (version 10.12) and macOS High Sierra (version 10.13) because of missing fonts. [PRINERGY-46365] 
    To solve this issue, install the missing fonts:
    1. MS Gothic.ttf -> for Japanese
    2. 华文黑体.ttf -> for Chinese

Job search

  • In Job Finder, in the job advanced search feature, the search fails if you use the is not operator with a numerical value. [PRINERGY-38941]
  • In Job Finder, in the job advanced search feature, if you select Any, the search results contain both jobs and pre-jobs that match the defined search criteria. [PRINERGY-39664]

Integration with ColorFlow

The following limitations have been identified for using the ColorFlow software with Prinergy:

  • Pages added to a ColorFlow-enabled job using Prinergy's Bypass Refine will have undefined Color Setup. This is expected behavior. Refining with ColorConvert enabled is recommended with ColorFlow integration.

  • If you attempt to output a file with a different snapshot number from the number you defined in the refine process template, an error message appears.

ColorConvert

The following ColorConvert problems have been identified:

  • Color matching certain files with transparent objects can result in significant changes in appearance. The problem is file specific and is dependent on the transparency blending modes applied, the object's color and the DeviceLink or ICC profile used to colorconvert the objects. The problem occurs because each graphic and image object used in the transparency group is color-converted separately. Blending of the objects in the destination color space changes the appearance.
    Recommendation: Flatten the PDF files. If your PDF files contain RGB data, it is highly recommended to Color-Convert this data prior to flattening. Please refer to Partner Place Kodak Customer Portal Answer ID 72326 for best practices and setting up a 2-Step refine.
    Note: Contone proofing cannot be used to predict this issue when colormatching is performed on final output.

  • ColorMatch vector overprint handling of certain files with transparency groups that also use overprint management can generate unexpected results. The new objects generated by the ColorMatcher vector overprint handling process end up ruining the appearance. Contone proofing with raster overprint handling cannot be used to predict the problem with vector overprint handling used on final output. See the Prinergy help for detailed descriptions about the processing differences between raster and vector overprint handling.
    Recommendation: Flatten the PDF files. If your PDF files contain RGB data, it is highly recommended to Color-Convert this data prior to flattening. Refer to Answer ID 72326 for best practices and setting up a 2-Step refine.

  • RGB Transparency Blend Color Space is not supported. Blend spaces should only be defined as DeviceCMYK.
    Recommendation: Change the blend space in the input file or set up a Preflight+ profile to detect and/or fix the condition.

  • ColorConvert is automatically selected in Vector Output process templates after you upgrade to Prinergy 8.3. This is due to a migration script bug. If you have a Basic License which doesn’t enable ColorConvert, vector output will fail. If you are licensed for advanced Color Management, Color Conversion will be applied at output and may cause incorrect output. [PRINERGY-42167]
    Workaround: open any Vector Output process templates which should not have ColorConvert enabled and clear the ColorConvert checkbox.

Preflight+

  • When upgrading to Prinergy 11.0 from 7.5.x, 8.0.x, or 8.1.x Custom Checks and Fixups will not be migrated as their own entities. However, profiles referencing Custom Checks and Fixups will have been updated to incorporate the Custom Checks and Fixups; meaning, they will continue to work as they did prior to upgrading.

  • callas process plans and profiles that create layers or contain unlicensed DeviceLinks are not supported.

  • Kodak does not support or provide a license of callas pdfToolbox software. However, a copy of pdfToolbox (Preflight+ Profile Manager) is provided and licensed solely for the purpose of editing and creating preflight profiles that are to be used within Prinergy. Modification of the license as well as changing or upgrading the version of callas pdfToolbox that is provided with Prinergy is not recommended and not supported by Kodak. Kodak does not provide assistance or support for editing or creating new callas profiles. For information and support with the creation and editing of profiles, go to https://help.callassoftware.com/m/pdftoolbox/l/671652-profiles-checks-fixups-process-plans-and-libraries.
    Note: Kodak does support issues related to the integration of callas preflight within Prinergy Workshop.

  • Overview reports contain information from all pages in a multi-page PDF input file. When you open the report, it may contain information about pages you haven't selected.
  • Report Page links are supported only when you copy the full report.
  • callas fix-ups are "use at own risk". Exercise extra caution and check your proofs closely when applying fix-ups.

  • callas Profiles and Prinergy support different variations of the Chinese character set.

    • Simplified = ZH_CN (callas) = PRC
    • Simplified = ZH_Hans (Prinergy) = South East Asia and Singapore

  • callas template-based reports via PDFToolBox are not available in Preflight+ in Prinergy.
  • Because each PDF report contains a full copy of the original input PDF file, using Preflight+ may result in higher demands on storage space in your job home disks. 

  • To avoid Preflight+ becoming a bottleneck in the Refine process, it is advised to purchase the same amount of Preflight+ JTPs as Refine JTPs.
  • The use of variables that prompt users for input are not supported.
  • Customized checks and fixup names do not translate. Create them in the language you require.
  • Creation of New Libraries for organizing Checks and Fixups into categories is not supported
    Note: Profiles with Devicelink, Javascript and Variables are not supported.
  • The "Test" function seen when creating new profiles is not supported
  • Advanced Preflight is now in code freeze. There will be no further code changes, it is left in place as a convenience. Please consider migrating to the newer Preflight+ engine.

Adobe PDF Print Engine

  • The Adobe PDF Print Engine (APPE) RIP cannot process PDF files containing embedded PostScript objects, including pages that were processed with PostScript bypass or with the OPI bypass features of Prinergy.
  • The APPE RIP is the preferred RIP for Prinergy.
  • As of APPE 4.7 a maximum of 123 spots colors is supported (in addition to the four CMYK process colors, for a total of 127 colors).

Observe the following precautions:

  • Proofs and plates: In plating jobs with the APPE RIP, be careful with plates that were proofed with the previous APPE RIP. Because the RIPs are different, there is a slight chance of an interpretation difference between proof and plate. Ideally, jobs should be plated with the same version of Prinergy that was used to generate the proofs.
    Note: To avoid this situation you should coordinate hub and spoke configurations when upgrading Prinergy.

  • Reprints: For reprints of jobs that were printed previously using an older RIP, it is recommended that you rerun proofs using the new RIP to ensure there are no unforeseen differences between the original press run and the reprint.

PANTONE+ V3 libraries

  • In keeping with PANTONE best practice guidelines, all previous PANTONE libraries have been removed as factory libraries and will no longer appear in your process templates. Previous Prinergy PANTONE libraries are provided in archive format and can be imported as user libraries, if desired, for legacy reprint jobs. For more details, see About PANTONE libraries.

Maxtone CX, Maxtone FX, and Maxtone SX RIP

  • Kodak Maxtone CX, Maxtone FX, and Maxtone SX screens are available for APPE RIP only. They are not available for use with CPSI RIP.

System spot color library L*a*b* 2000

When system spot color library L*a*b* 2000 is added to a refine process template, it may not appear in the spot color libraries list but it will be available to be used by refine processes created from the refine process template. [PRINERGY-44022]

Refine to PDF/x-1a fails when Lab Spot Color Libraries are loaded and you are NOT converting Spots

  • As of Prinergy 8.0, all factory Spot Color libraries were replaced with Pantone V3 Lab libraries. If you refine a file that contains a Spot Color that is defined in the Lab library, the Spot Colors Alternate Color Space will change to Lab. Since Lab is not allowed in PDF/x-1a, the process will fail.
  • To resolve this, you can remove the PANTONE V3 library or load a CMYK library, such as a legacy user or ColorBridge library (Answer ID 73041). 
    Note: If your incoming PDF has Spots with LAB Alternate Color space, you will want to have a CMYK Pantone library loaded, otherwise refine will also fail.
  • When converting Spots to Process, its recommended to use the new PANTONE V3 Library. See the About Pantone Libraries section of the Workflow Help for more information. [PRINERGY-43630]

Selecting “Replace variable marks in PDF content files” causes incorrect overprints on some objects 

  • When using this setting you must follow the procedure outlined in Partner Place Kodak Customer Portal Answer ID 69302. Failing to do so could result in serious Output problems.

Windows Server 2016 and 2019 operating systems

The following limitations have been identified when running Prinergy using the Windows Server 2016 and 2019 operating systems:

  • Not all legacy Kodak computer-to-plate (CTP) devices have controlled release software that is compatible with Windows Server 2016 and Windows Server 2019. Contact your Kodak representative to confirm if your CTP device has a compatible controlled release software available.

Limitations with SMB 2 and SMB 3 on Windows Servers in mixed environments

  • By default, Prinergy servers running Windows Server 2016 and Windows Server 2019 are shipped with SMB 2 and 3 enabled.
  • For best performance, all Prinergy servers and tertiary servers should be running the same operating system version. If any of the tertiary servers are not running at least Windows Server 2012 R2, SMB 2 and 3 need to be disabled so that SMB 1 is used. If this is not done, this can cause performance and file access/transfer issues. For assistance in disabling SMB 2 and 3, contact your local support representative.

Network File System connectivity

  • Prinergy does not support The Open Group UNIX NFS (Open Group UNIX Network File System). You can access UNIX servers using an SMB/CIFS protocol installed on the server (such as SAMBA).

NexPress Job Ticket Editor cannot be launched by Digital Submit on Windows 10

  • When running Digital Submit with NexPress on Windows 10, the Job Ticket Editor in Digital Submit fails to launch. [PRINERGY-41688]

Workarounds: To launch the NexPress Job Ticket Editor:

  • Run Digital Submit and NexPress Job Ticket Editor on a workstation with a different operating system
  • Manually launch the NexPress Job Ticket Editor outside Digital Submit.

HP Job Ticket Editor cannot be installed on Windows 8 and Windows 10

The HP Job Ticket Editor is software available from HP which is used in Prinergy Workflow when connecting to HP digital presses. The latest version of the software available from HP is not compatible with Windows 8 and Windows 10 operating systems. HP is aware of the issue and will address it in a future product update. [PRINERGY-41575]

HP

  • When using a Hewlett Packard SmartStream DFE connected to multiple presses, each press connected to the SmartStream DFE consumes a connection license from Prinergy Workflow. If you have more presses connected to the SmartStream DFE than you have licenses for connections in Prinergy Workflow, Prinergy will not be able to connect with all presses connected to the SmartStream DFE. [PRINERGY-44364]
  • If you try to import substrates and/or reload device capabilities (in Setup > Equipment > Digital Device) from a connected press or DFE while this device is down, the substrates and/or device settings will no longer be visible in the Digital Job Ticket Editor when you submit a job. Once the device is up and running, you must re-import the substrates and/or reload the device capabilities so that they are visible again in the Digital Job Ticket Editor. [PRINERGY-44749]
  • HP DFE with multiple connected presses does not recognize Prinergy server by its name. Make sure the Prinergy server name is correctly resolved on the DFE. For a DFE running on Windows, add the Prinergy host name and IP address in C:\Windows\System32\drivers\etc\host [PRINERGY-45428]

Ricoh 

  • Perfect bound jobs with covers sent to Ricoh digital front end with PDF RIP Enhanced by Kodak type S4 may result in output with incorrect orientation. [PRINERGY-42077] 

  • Due to limitations in JDF implementation for Ricoh digital front end with PDF RIP Enhanced by Kodak type S4, layout options are not currently supported. [PRINERGY-39050] 

  • When sending a surface to Ricoh, the binding edge defined in the job will rotate 90 degrees clockwise due to geometry translation, but the end result of the output at the printer will be correct. If you have questions, contact your Kodak representative for assistance. [PRINERGY-42029]

Konica Minolta

  • The status of coated or uncoated stock may not be imported or reflected correctly in Prinergy Setup for digital connections to Konica Minolta IC-602 or C1070 digital printer front end software. Job settings may need to be manually updated in the Konica Minolta software to complete output successfully. [PRINERGY-43211]

EFI

  • Due to a limitation in the bi-directional communication with EFI’s software, completed jobs are do not appear in Prinergy Workflow’s Device Track Completed queue and are not present in any queues upon completion. [PRINERGY-43780]
  • Due to an EFI issue with bi-directional connectivity, Prinergy Device Track displays incorrect number of inks. [PRINERGY-46698]
  • Due to a known EFI process with legacy JDF connectivity, jobs are not printed directly, but go to the On Hold queue first. [PRINERGY-46646]

Prinergy Workshop localized to Japanese

  • Submitting a file to Prinergy Workshop localized to Japanese via drag and drop to a process template may cause Workshop to quit unexpectedly. [PRINERGY-43660] 

Prinergy Signature Select Limitations

  • Prinergy Signature Selection works in Preps 5 mode. Therefore, there are several limitations related to working with Preps 6 or later.
Editing impositions
  • It is not possible to edit come-and-go, cut-and-stack, and multibinding style jobs with Signature Selection. If you try to edit an imposition that uses any of these styles, the Use Prinergy Signature Selection option will not be available in the Edit Imposition dialog box. Instead, you will be able to select Use External Imposition Application to start Preps.
  • If you create a come-and-go or cut-and-stack imposition using Signature Selection, and then edit the imposition using Preps 6 or later, a warning message appears, indicating that the job was produced in an earlier version of Preps. You can ignore this message.
Importing Impositions
  • Signature Selection does not support import of Preps 6 jobs with come-and-go or cut-and-stack binding styles. When creating a new imposition, if you select Use existing Preps job and select a Preps 6 job with a come-and-go or cut-and-stack binding style, an error message appears. You have the choice of selecting a different job file or using external imposition software to create the imposition.
Creating Impositions
  • When you create a new imposition, the come-and-go or cut-and-stack binding styles are available in Preps 5 mode only.
  • Preps 5 and 6 differ in the way that they display cut-and-stack and come-and-go jobs. In Preps 6, cut-and-stack jobs are shown as multiple webs, and come-and-go jobs are shown as multiple sections. In Prinergy Workshop, such jobs are displayed in the Preps 6 format, while in Signature Selection, they are displayed in the Preps 5 format. This is just a difference in display. The page assignment is correct and the imposition will print correctly.

Auto Select in Prinergy Signature Selection

  • The use of Auto Select in Prinergy Signature Selection may produce different results from the use of Auto Select in Preps. Check that Auto Select produces the expected results.

    If required, you can use Move Up or Move Down to adjust the signature order, or use Add or Delete to get the right signature.
    To prevent the problem, edit the PrepsPrinergy.cfg and the PrepsPrinergy.cfg.template files to include the line:
    AUTOSELECT_MINIMUM_PAGES:1.

Re-editing imposition of imported job may not work in certain cases

  • Re-editing a Preps imposition from Workshop may not work for certain imported jobs. If the imported job contains an imposition name that is greater than 25 characters and had an imposition that was previously edited and the older version was deleted. To prevent this issue when editing existing impositions always choose the import option to "Keep existing imposition". [PRINERGY-50121]

RBA

  • Rules Based Automation (RBA) may not start after upgrading to Prinergy Workflow 8.1.2 or later. To address this issue, if encountered, see Partner Place answer Kodak Customer Portal answer 73601.

Creating Jobs Fails After Downgrading to Prinergy Workflow 8.1.2 from Prinergy Workflow 9.x

  • If a downgrade to Prinergy 8.1.2 is required after upgrading to 9.x, errors may be encountered with creating jobs in the downgraded 8.1.2 server.
    • If you encounter this problem, contact your Kodak service representative to address the issue with your Prinergy system. [PRINERGY-46987]

McAfee 10.5.3 / 10.6 on Windows 2016 with Windows Defender

  1. McAfee 10.5.3 / 10.6 cannot be installed and run on Windows 2016 if Windows Defender is installed. This is a limitation of the McAfee anti-virus software that requires Windows Defender to be uninstalled on systems you wish to install McAfee on. [PRINERGY-48947]

Adding an output device in Prinergy Administrator may not work

  • The first time you attempt to add an output device in Prinergy Administrator after restarting the server Prinergy is running on, Prinergy Administrator may crash. You will be able to add the device successfully after restarting the Prinergy Administrator interface.[PRINERGY-48874]

Acrobat 2017 and 2020 Support 

  • Acrobat 2017 and 2020 are one-time purchase release updates of Acrobat DC (similar to the original Acrobat 2015 release). The Prinergy Workshop installer does not detect the folder location for Acrobat 2017 or 2020. If you are using the version of Acrobat DC that is sold and labelled as Acrobat 2017 or 2020, you will need to manually install the Acrobat DC plugins in Acrobat 2017 or 2020.
  • See Partner Place Kodak Customer Portal Answer ID 74309 for plugins and manual installation instructions.

Export Job

  • Exported jobs from Prinergy 9.x that contain Preflight+ XML reports cannot be imported into Prinergy 7.x.

Submitting Multiple Signatures

  • Submitting over 100 signatures (200 surfaces) * at one time can impact Prinergy performance. *Results may vary depending on the number of signatures and the complexity of the page content. (PRINERGY-52976)

Sv translation
languagezh

本节列出了软件中已知的错误和限制。如果软件的未来版本解决了此处列出的错误,则该错误将移至该版本软件随附的发行说明的“已修复错误”部分。

印能捷 11.0 的新限制:

插件不支持新的 Acrobat 模式

使用 Geometry Editor 插件时,Acrobat 的“使用页面缓存”对于复杂 PDF 可能很有帮助。请注意,使用 Trapper 插件时,我们会强制将其关闭。

与印能捷 11.0 及先前版本相关的限制:

在创意工坊偏好设置中更改字体大小并不适用于所有菜单:

在印能捷 10 及之前的版本中,作业查找器列表、作业收藏夹和列数据(文件名、精炼日期等)发生了变化。在印能捷 11 中,我们将其扩展到下拉菜单和上下文菜单,这些菜单可通过首选项中的“应用于全部”复选框进行控制。

准备:

  • 无法通过 RBA 创建 Preps 生产报告 (PRINERGY-52932、PREPS-16717)
  • Preps 9.5 中已解决大多数 Preps 页面和页面出血标记问题。请参阅 Preps 9.5 发行说明了解更多详细信息

VPS+

  • VPS+仅安装在 macOS 10.15 及更高版本的 Macintosh 系统上。VPS  Classic将继续安装在 Windows 客户端和旧版 Mac 客户端上,直到 VPS+ 具有与 VPS Classic 相当的足够功能。

Oracle 修补程序:

要安装最新的合格 Oracle 补丁,请联系您所在地区的支持办公室。

Azure 文件存储:

Prinergy Administrator 中的 Azure 存储“添加 Azure”目前仍处于开发阶段,尚未准备好发布。

研讨会选项“VPS 从 KMS 到本地”和“锁定文件进行编辑”:

这些选项目前仍处于开发阶段,尚未准备好发布。

注意:如果您在 W9.5.0.x Workshop 补丁程序过程中创建 KMSFileSync 共享,它们将在 Workshop 中可见

页面标签:

如果在编号页面时包含前缀,则页面标签列和变量标记无法正确填充 (PRINERGY-53029)


不支持创建或导入包含 500 个或更多签名的 Preps 拼版(PREPS-16758)

根据具体内容,具体数字可能会有所不同


如果页面为 n-up,则印能捷变量 $[PageName] 填充不正确(PRINERGY-53644)

解决方法:使用印能捷变量 $[PageFileName] 进行 n-up 拼版


一些免费的“互联网字体”可能会引起问题

不符合严格规范的畸形字体(通常可在互联网上免费找到)可能会导致优化和输出出现问题。如果使用这些类型的字体,请仔细校对。

使用 Preflight+ 检查(例如“列出潜在的字体问题”)有时是减轻这种风险的好方法。


控制面板已从印能捷 9.0 中删除,并且不再受支持

随着对 Adob​​e Flash 的支持终止,Prinergy 中不再提供仪表板。仪表板功能正在迁移到 PRINERGY On Demand 门户。有关更多信息,请参阅 PartnerPlace Kodak Customer Portal 答案 ID 75256。


自 Prinergy 9.0 起,不再安装 PDF 编辑器 Adob​​e Illustrator 插件

macOS

  • WorkshopInstaller快捷方式  无法正常工作。如果双击它,Workshop 将无法安装。

解决方法 

1. 连接到 WkspInstall 服务器上的共享。
2. 在共享内,导航到 MacOSX>Disk1>InstData 
3. 双击 WorkshopInstaller 应用程序开始安装。

(印能捷-49418)

托管服务 -线路扩展许可授权

线路扩展许可功能下的当前托管服务权利可能无法反映在您在 Prinergy Primary 上获得许可的 JTP 数量中。版本 9.0.0 目前最多限制为 7 个陷印器 JTP 和 15 个注册 JTP。 

发送到数字 - macOS 10.15 及更高版本上无目标设备

该操作需要使用 32 位的 Digital Direct/Digital Submit 组件,与 64 位 macOS 10.15 及更高版本不兼容。在等待第二个“数字提交”窗口弹出时,创建文档的过程会停滞。该选项在 Windows 客户端上可用且有效,请不要在 macOS 10.15 及更高版本上使用该选项。[PRINERGY-51752]

数字工作单编辑器

  • 在 Windows 中,当使用 Workshop 中的数字作业单编辑器编辑作业单时,它应表现为模态窗口,即,它应阻止与 Workshop 客户端用户界面的其他元素交互,直到您完成与数字作业单编辑器的交互。Windows 上的当前行为是非模态的,错误地允许在数字作业单编辑器打开时编辑 Workshop 客户端中的其他元素。因此,建议您在使用完数字作业单编辑器(单击“ 提交”  “取消” )之前,不要在 Workshop 中执行任何操作。[PRINERGY-40231]
  • 在 Workshop 中使用“数字作业单编辑器”(“发送到数字” 命令)或从 Workshop 工具 菜单打开设备轨道时,  将使用 Workshop 首选项中定义的 测量单位,重量单位 和 厚度单位(卡尺) 取自“设置首选项”。
    在 Web 上打开设备轨道(而不是在 Workshop 中打开)时,数字作业单编辑器中的所有单位设置都取自“设置首选项”。[PRINERGY-42049]

  • RBA 中可用的设置不一定与所有数字设备相关。如果您设置与所选设备无关的参数,则执行规则时将忽略此设置。
  • 数字作业单编辑器只能在“基材”下拉列表中显示已指定尺寸的基材。如果用户在数字设备上创建了缺少定义尺寸的基材,则不会将其发送到印能捷,也不会显示在印能捷的作业单编辑器中。[PRINERGY-46624]
  • 数字作业单编辑器的“基材”下拉菜单无法显示两个同名基材。如果用户定义两个同名同尺寸的基材,则作业单编辑器中只会显示其中一个基材。[PRINERGY-46624]
  • 作业单编辑器不支持逗号作为小数分隔符。要更改数字格式,请打开“区域”控制面板并按“其他设置”按钮。出现“自定义格式”窗口时,选择“数字”选项卡并确保将“小数”符号设置为句点 (.)。

设备追踪

  • 调整设备轨道中的列大小可能会导致列被推离屏幕。[PRINERGY-41180]
  • 来自 Kodak Xpo 的状态报告问题可能导致Prinergy 的设备轨道 UI 和 Xpo 中的“处理中”队列不同步,并在设备轨道中以错误的顺序显示输出分离。[PRINERGY-47843]

  • 成功完成向 EFI 或 Canon 数字前端的输出后,设备轨道中的所有队列中均不存在已完成的输出作业。[PRINERGY-47923] [PRINERGY-43780]

  • 在某些旧版本的 EFI Fiery 软件中,报告的墨水数量限制为五种。这会导致包含五种以上颜色的作业错误地将其颜色报告限制为五种颜色。[PRINERGY-46698]
  • 通过 Device Track 重新提交分色时,分色会从设备控制软件(Xpo 或 Print Console)收到新的作业 ID。这是因为分色被视为新的输出实例,而不是先前输出的重制。

TIFF Direct CTP 连接

  • 将作业重新提交到 Print Console 时,该作业的两个实例将出现在 Print Console 队列中。原始作业将包含一条注释,表明该作业已被 Prinergy Workshop 客户端删除,但仍出现在列表中。第二个实例是重新提交的作业。[PRINERGY-46206]
  • 将新的介质配置(例如新的印版尺寸)添加到 CTP 输出设备时,将其添加到设备与新介质通过新的 TIFF Direct 连接出现在 Prinergy Workflow 的 UI 中之间大约有一分钟的延迟。[PRINERGY-46439]
  • 在 CTP 设备上添加或删除打孔设置时,状态更改不会传达给 Prinergy Workflow。如果在 CTP 设备上添加或删除打孔,则必须断开设备与 Prinergy 管理器 (UADM) 的连接,然后重新连接以刷新打孔状态。[PRINERGY-46404]
  • Xpo 和 Print Console 不支持最终输出处理模板的设备部分中的剪切介质复选框,因此不应选中。[PRINERGY-46874]
  • 打孔设置列表包含所选设备的所有可用打孔设置。选择打孔设置时,请确保选择与所选介质兼容的打孔设置。
  • Xpo 不支持 VMR(可变主扫描分辨率)成像。[PRINERGY-47187]
  • Print Console 不支持 VMR(可变主扫描分辨率)成像。[PRINERGY-47338]
  • 在与 CTP 设备直接 (GDAPI) 和 TIFF Direct 连接的处理模板中使用具有更新的 sluglinemark 定位设置的 sluglinemark 时,sluglinemark 可能会出现在印版上的错误位置。[PRINERGY-46463] 

CTP 连接

  • 在与 CTP 设备直接 (GDAPI) 和 TIFF Direct 连接的处理模板中使用具有更新的 sluglinemark 定位设置的 sluglinemark 时,sluglinemark 可能会出现在印版上的错误位置。[PRINERGY-46463] 

  • 在 CTP 设备上添加或删除打孔设置时,状态更改不会传达给 Prinergy Workflow。如果在 CTP 设备上添加或删除打孔,则必须重新启动 JTP 并定义新的处理模板。[PRINERGY-46404]

设置

  • 由于第三方 JDF 实施的限制,在前端软件中更新某些设置时,它们可能无法返回到 Prinergy Workflow 的“设置”应用程序。这可能包括:装订边、最大密度、布局和纸张大小选项。[PRINERGY-39050] [PRINERGY-39982] [PRINERGY-40039] [PRINERGY-41632] [PRINERGY-41732] [PRINERGY-41745] [PRINERGY-41836] [PRINERGY-41906]

  • 如果您尝试在连接的印刷机或 DFE 设备关闭时导入基材和/或重新加载设备功能(在“设置”>  “设备”  >  “数字设备”中),则提交作业时,基材和/或设备设置将不再显示在“数字作业单编辑器”中。设备启动并运行后,您必须重新导入基材和/或重新加载设备功能,以便它们再次显示在“数字作业单编辑器”中。[PRINERGY-45261] 
  • 由于缺少字体,安装程序在 macOS Sierra(版本 10.12)和 macOS High Sierra(版本 10.13)上未本地化中文和日文。[PRINERGY-46365] 
    要解决此问题,请安装缺少的字体:
    1. MS Gothic.ttf -> 日语
    2. 华文黑体.ttf -> 中文

职位搜索

  • 在 Job Finder 的作业高级搜索功能中,如果将“ is not” 运算符与数值结合使用,搜索将失败 。[PRINERGY-38941]
  • 在作业查找器中,在作业高级搜索功能中,如果选择 “任意”,则搜索结果将包含符合定义的搜索条件的作业和预作业。[PRINERGY-39664]

与 ColorFlow 集成

已确定将 ColorFlow 软件与印能捷结合使用存在以下限制:

  • 使用 Prinergy 的 Bypass Refine 添加到启用 ColorFlow 的作业的页面将具有未定义的颜色设置。这是预期行为。建议在 ColorFlow 集成中启用 ColorConvert 进行精炼。

  • 如果您尝试输出快照编号与您在优化处理模板中定义的编号不同的文件,则会出现错误消息。

颜色转换

已发现以下 ColorConvert 问题:

  • 对某些文件与透明对象进行颜色匹配可能会导致外观发生显著变化。该问题与文件有关,取决于所应用的透明度混合模式、对象的颜色以及用于对对象进行颜色转换的 DeviceLink 或 ICC 配置文件。出现此问题的原因是,透明度组中使用的每个图形和图像对象都是单独进行颜色转换的。在目标颜色空间中混合对象会改变外观。
    建议: 拼合 PDF 文件。如果您的 PDF 文件包含 RGB 数据,强烈建议在拼合之前对这些数据进行颜色转换。请 参阅合作伙伴位置答案 ID 72326,了解最佳实践和设置 2 步细化。
    注意: 当对最终输出执行颜色匹配时,连续色调校样不能用于预测此问题。

  • 对于某些文件,如果其透明度组也使用套印管理,则 ColorMatch 矢量套印处理会产生意外结果。ColorMatcher 矢量套印处理过程生成的新对象最终会破坏外观。使用光栅套印处理的连续色调校样不能用于预测最终输出中使用的矢量套印处理的问题。请参阅 Prinergy 帮助,了解有关光栅和矢量套印处理之间的处理差异的详细描述。
    建议: 拼合 PDF 文件。如果您的 PDF 文件包含 RGB 数据,强烈建议在拼合之前对这些数据进行颜色转换。 请参阅答案 ID 72326,了解最佳实践和设置 2 步细化。

  • 不支持 RGB 透明度混合色彩空间。混合空间只能定义为 DeviceCMYK。
    建议: 更改输入文件中的混合空间或设置 Preflight+ 配置文件以检测和/或修复该情况。

  • 升级到 Prinergy 8.3 后,矢量输出处理模板中会自动选择 ColorConvert。这是由于迁移脚本错误造成的。如果您拥有未启用 ColorConvert 的基本许可证,矢量输出将失败。如果您拥有高级色彩管理许可,则将在输出时应用颜色转换,这可能会导致输出不正确。[PRINERGY-42167]
    解决方法: 打开任何不应启用 ColorConvert 的矢量输出处理模板,然后清除 ColorConvert 复选框。

Preflight+

  • 从 7.5.x、8.0.x 或 8.1.x 升级到 Prinergy 11.0 时,自定义检查和修复不会作为其自身实体进行迁移。但是,引用自定义检查和修复的配置文件将更新以包含自定义检查和修复;这意味着它们将继续像升级前一样工作。

  • 不支持创建层或包含未经授权的 DeviceLink 的 callas 流程计划和配置文件。

  • Kodak 不支持或不提供 callas pdfToolbox 软件的许可证。但是,提供并授权了一份 pdfToolbox (Preflight+ Profile Manager),仅用于编辑和创建将在 Prinergy 中使用的预检配置文件。不建议修改许可证以及更改或升级 Prinergy 随附的 callas pdfToolbox 版本,Kodak 也不支持这种做法。Kodak 不提供编辑或创建新 callas 配置文件的帮助或支持。有关创建和编辑配置文件的信息和支持,请访问 https://help.callassoftware.com/m/pdftoolbox/l/671652-profiles-checks-fixups-process-plans-and-libraries  注意
      Kodak 支持与在 Prinergy Workshop 中集成 callas 预检相关的问题。

  • 概览报告包含多页 PDF 输入文件中所有页面的信息。当您打开报告时,它可能包含您未选择的页面的信息。
  • 仅当您复制完整报告时才支持报告页面链接。
  • callas 修复程序“使用风险自负”。使用修复程序时,请格外小心,并仔细检查校样。

  • callas Profiles 和 Prinergy 支持不同版本的中文字符集。

    • 简体 = ZH_CN (callas) =​​ PRC
    • 简体 = ZH_Hans (Prinergy) = 东南亚和新加坡

  • 通过 PDFToolBox 生成的基于 callas 模板的报告在 Prinergy 的 Preflight+ 中不可用。
  • 由于每个 PDF 报告都包含原始输入 PDF 文件的完整副本,因此使用 Preflight+ 可能会对作业主磁盘的存储空间提出更高的要求。 

  • 为了避免 Preflight+ 成为 Refine 流程的瓶颈,建议购买与 Refine JTP 相同数量的 Preflight+ JTP。
  • 不支持使用提示用户输入的变量。
  • 自定义检查和修正名称不会翻译。请以您需要的语言创建它们。
  • 不支持创建用于将检查和修复组织到类别中的新库
    注意:不支持带有 Devicelink、Javascript 和变量的配置文件。
  • 不支持创建新配置文件时显示的“测试”功能
  • 高级 Preflight现已处于代码冻结状态。不会再有代码更改,它保留原样以方便使用。请考虑迁移到较新的 Preflight+ 引擎。

Adobe PDF 打印引擎

Adobe PDF 打印引擎 (APPE) RIP 无法处理包含嵌入 PostScript 对象的 PDF 文件,包括使用 PostScript 绕过或使用 Prinergy 的 OPI 绕过功能处理的页面。

APPE RIP 是印能捷的首选 RIP。

从 APPE 4.7 开始,最多支持 123 种专色(除了四种 CMYK 印刷色之外,总共支持 127 种颜色)。

请遵守以下预防措施:

  • 校样和印版:在使用 APPE RIP 进行制版作业时,请小心使用之前 APPE RIP 校样的印版。由于 RIP 不同,校样和印版之间可能会出现解释差异。理想情况下,作业应使用与生成校样时所用的相同版本的印能捷进行制版。
    注意: 为避免这种情况,您应该在升级印能捷时协调中心辐射配置。

  • 重印:对于以前使用旧版 RIP 打印的作业的重印,建议您使用新版 RIP 重新运行校样,以确保原始印刷运行和重印之间没有不可预见的差异。

PANTONE+ V3 库

为了遵循 PANTONE 最佳实践指南,所有之前的 PANTONE 库都已作为工厂库删除,并且将不再出现在您的流程模板中。之前的 Prinergy PANTONE 库以存档格式提供,如果需要,可以将其作为用户库导入,用于旧版重印作业。有关更多详细信息,请参阅 关于 PANTONE 库

Maxtone CX、Maxtone FX 和 Maxtone SX RIP

Kodak Maxtone CX、Maxtone FX 和 Maxtone SX 屏幕仅适用于 APPE RIP。它们不适用于 CPSI RIP。

系统专色库L*a*b* 2000

当系统专色库 L*a*b* 2000 添加到精炼处理模板时,它可能不会出现在专色库列表中,但它可供从精炼处理模板创建的精炼处理使用。[PRINERGY-44022]

加载 Lab 专色库并且未转换专色时,细化至 PDF/x-1a 失败

从 Prinergy 8.0 开始,所有工厂专色库都已替换为 Pantone V3 Lab 库。如果您精炼包含 Lab 库中定义的专色的文件,则专色备用颜色空间将更改为 Lab。由于 PDF/x-1a 中不允许使用 Lab,因此该过程将失败。

要解决此问题,您可以删除 PANTONE V3 库或加载 CMYK 库,例如旧版用户库或 ColorBridge 库(答案 ID 73041)。 
注意:如果您传入的 PDF 具有带有 LAB 备用颜色空间的斑点,您将需要加载 CMYK Pantone 库,否则细化也会失败。

将专色转换为印刷色时,建议使用新的 PANTONE V3 库。有关详细信息,请参阅工作流程帮助中的关于 Pantone 库部分。[PRINERGY-43630]

选择“替换 PDF 内容文件中的变量标记”会导致某些对象上的套印不正确 

使用此设置时,您必须遵循合作伙伴地点答案 ID 69302 中概述的程序。否则可能会导致严重的输出问题。

Windows Server 2016 和 2019 操作系统

使用 Windows Server 2016 和 2019 操作系统运行印能捷时,已发现以下限制:

  • 并非所有旧式柯达计算机直接制版 (CTP) 设备都具有与 Windows Server 2016 和 Windows Server 2019 兼容的受控发布软件。请联系您的柯达代表,确认您的 CTP 设备是否有兼容的受控发布软件。

混合环境中 Windows Server 上的 SMB 2 和 SMB 3 的限制

  • 默认情况下,运行 Windows Server 2016 和 Windows Server 2019 的印能捷服务器在出厂时已启用 SMB 2 和 3。
  • 为了获得最佳性能,所有印能捷服务器和第三服务器都应运行相同的操作系统版本。如果任何第三服务器未运行 Windows Server 2012 R2 或更高版本,则需要禁用 SMB 2 和 3,以便使用 SMB 1。如果不这样做,可能会导致性能和文件访问/传输问题。如需有关禁用 SMB 2 和 3 的帮助,请联系您当地的支持代表。

网络文件系统连接

印能捷不支持 Open Group UNIX NFS(Open Group UNIX 网络文件系统)。您可以使用服务器上安装的 SMB/CIFS 协议(例如 SAMBA)访问 UNIX 服务器。

在 Windows 10 上,NexPress Job Ticket Editor 无法通过 Digital Submit 启动

在 Windows 10 上使用 NexPress 运行 Digital Submit 时,Digital Submit 中的作业单编辑器无法启动。[PRINERGY-41688]

解决方法: 要启动 NexPress Job Ticket Editor:

  • 在具有不同操作系统的工作站上运行 Digital Submit 和 NexPress Job Ticket Editor
  • 在 Digital Submit 之外手动启动 NexPress Job Ticket Editor。

HP Job Ticket Editor 无法安装在 Windows 8 和 Windows 10 上

HP Job Ticket Editor 是 HP 提供的软件,用于在连接到 HP 数字印刷机时在 Prinergy Workflow 中使用。HP 提供的最新版本的软件与 Windows 8 和 Windows 10 操作系统不兼容。HP 已意识到此问题并将在未来的产品更新中解决此问题。[PRINERGY-41575]

惠普

  • 使用连接到多台印刷机的 Hewlett Packard SmartStream DFE 时,连接到 SmartStream DFE 的每台印刷机都会消耗来自 Prinergy Workflow 的连接许可证。如果连接到 SmartStream DFE 的印刷机数量多于 Prinergy Workflow 中的连接许可证数量,则 Prinergy 将无法与连接到 SmartStream DFE 的所有印刷机连接。[PRINERGY-44364]
  • 如果您尝试在连接的印刷机或 DFE 设备关闭时导入基材和/或重新加载设备功能(在“设置”>  “设备”  >  “数字设备”中),则提交作业时,基材和/或设备设置将不再显示在“数字作业单编辑器”中。设备启动并运行后,您必须重新导入基材和/或重新加载设备功能,以便它们再次显示在“数字作业单编辑器”中。[PRINERGY-44749]
  • 连接了多台印刷机的 HP DFE 无法通过名称识别 Prinergy 服务器。确保在 DFE 上正确解析了 Prinergy 服务器名称。对于在 Windows 上运行的 DFE,请在C:\Windows\System32\drivers\etc\host [PRINERGY-45428]中添加 Prinergy 主机名和 IP 地址

理光 

  • 使用 Kodak S4 型 PDF RIP Enhanced 将封面完美装订的作业发送到 Ricoh 数字前端可能会导致输出方向不正确。[PRINERGY-42077] 

  • 由于理光数字前端与 Kodak S4 型 PDF RIP 增强版的 JDF 实施存在限制,因此目前不支持布局选项。[PRINERGY-39050] 

  • 当将表面发送到 Ricoh 时,作业中定义的装订边缘将由于几何转换而顺时针旋转 90 度,但打印机输出的最终结果将是正确的。如果您有疑问,请联系您的 Kodak 代表寻求帮助。[PRINERGY-42029]

柯尼卡美能达

可能无法导入或正确反映用于与 Konica Minolta IC-602 或 C1070 数字打印机前端软件进行数字连接的印能捷设置中的涂层或非涂层纸张的状态。可能需要在 Konica Minolta 软件中手动更新作业设置才能成功完成输出。[PRINERGY-43211]

电喷

  • 由于与 EFI 软件的双向通信存在限制,已完成的作业不会出现在 Prinergy Workflow 的设备轨道 已完成 队列中,并且在完成后也不会出现在任何队列中。[PRINERGY-43780]
  • 由于双向连接的 EFI 问题,Prinergy Device Track 显示的墨水数量不正确。[PRINERGY-46698]
  • 由于已知的 EFI 流程具有旧式 JDF 连接,因此作业不会直接打印,而是先进入暂停队列。[PRINERGY-46646]

Prinergy Workshop 本地化为日语

通过拖放操作将文件提交至已本地化为日语的 Prinergy Workshop 到流程模板可能会导致 Workshop 意外退出。[PRINERGY-43660] 

Prinergy Signature Select 限制

Prinergy Signature Selection 在 Preps 5 模式下工作。因此,在使用 Preps 6 或更高版本时存在一些限制。

编辑拼大版
  • 无法使用“签名选择”编辑来回、裁切堆叠和多重装订样式的作业。如果您尝试编辑使用任何这些样式的拼版,则 “编辑拼版”对话框中的“使用印能捷签名选择” 选项将不可用。相反,您可以选择 “使用外部拼版应用程序” 来启动 Preps。
  • 如果您使用“签名选择”创建了来回拼版或裁切堆叠拼版,然后使用 Preps 6 或更高版本编辑拼版,则会出现一条警告消息,表明该作业是在 Preps 的早期版本中生成的。您可以忽略此消息。
导入拼大版
  • 签名选择不支持导入具有来回装订或裁切堆叠装订样式的 Preps 6 作业。创建新拼版时,如果您选择 使用现有 Preps 作业 并选择具有来回装订或裁切堆叠装订样式的 Preps 6 作业,则会出现错误消息。您可以选择其他作业文件或使用外部拼版软件来创建拼版。
创建拼版
  • 创建新拼版时,来回装订或剪切堆叠装订样式仅在 Preps 5 模式下可用。
  • Preps 5 和 6 在显示裁切堆叠和来回作业的方式上有所不同。在 Preps 6 中,裁切堆叠作业显示为多个网,而来回作业显示为多个部分。在 Prinergy Workshop 中,此类作业以 Preps 6 格式显示,而在 Signature Selection 中,它们以 Preps 5 格式显示。这只是显示上的差异。页面分配正确,拼版将正确打印。

印能捷签名选择中的自动选择

在 Prinergy 签名选择中使用“自动选择”可能会产生与在 Preps 中使用“自动选择”不同的结果。请检查“自动选择”是否产生了预期结果。

如果需要,可以使用 “上移” 或 “下移” 来调整签名顺序,或者使用 “添加” 或 “删除” 来获取正确的签名。
为防止出现此问题,请编辑 PrepsPrinergy.cfg 和 PrepsPrinergy.cfg.template 文件以包含以下行:
AUTOSELECT_MINIMUM_PAGES:1

在某些情况下,重新编辑导入作业的拼版可能不起作用

对于某些导入的作业,从 Workshop 重新编辑 Preps 拼版可能不起作用。如果导入的作业包含大于 25 个字符的拼版名称,并且之前编辑过拼版,但旧版本已被删除。为防止在编辑现有拼版时出现此问题,请始终选择导入选项“保留现有拼版”。[PRINERGY-50121]

澳大利亚央行

升级到 Prinergy Workflow 8.1.2 或更高版本后,基于规则的自动化 (RBA) 可能无法启动。若要解决此问题(如果遇到),请参阅合作伙伴论坛答案 73601

从 Prinergy Workflow 9.x 降级到 Prinergy Workflow 8.1.2 后创建作业失败

如果升级到 9.x 后需要降级到印能捷 8.1.2,则在降级的 8.1.2 服务器中创建作业时可能会遇到错误。

如果您遇到此问题,请联系您的 Kodak 服务代表来解决您的 Prinergy 系统的问题。[PRINERGY-46987]

Windows 2016 上装有 Windows Defender 的 McAfee 10.5.3 / 10.6

如果安装了 Windows Defender,则无法在 Windows 2016 上安装和运行 McAfee 10.5.3 / 10.6。这是 McAfee 防病毒软件的限制,要求在要安装 McAfee 的系统上卸载 Windows Defender。[PRINERGY-48947]

在印能捷管理器中添加输出设备可能不起作用

重新启动 Prinergy 运行的服务器后,首次尝试在 Prinergy 管理器中添加输出设备时,Prinergy 管理器可能会崩溃。重新启动 Prinergy 管理器界面后,您将能够成功添加设备。[PRINERGY-48874]

Acrobat 2017 和 2020 支持 

Acrobat 2017 和 2020 是一次性购买的 Acrobat DC 版本更新(类似于原始 Acrobat 2015 版本)。Prinergy Workshop 安装程序不会检测 Acrobat 2017 或 2020 的文件夹位置。如果您使用的是销售并标记为 Acrobat 2017 或 2020 的 Acrobat DC 版本,则需要在 Acrobat 2017 或 2020 中手动安装 Acrobat DC 插件。

有关插件和手动安装说明,请参阅合作伙伴位置答案 ID 74309。

导出作业

从 Prinergy 9.x 导出的包含 Preflight+ XML 报告的作业无法导入到 Prinergy 7.x 中

提交多个签名

一次提交超过 100 个签名(200 个表面)*会影响 Prinergy 性能。*结果可能因签名数量和页面内容的复杂程度而异。(PRINERGY-52976)

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