...
- Quit Preps on local machines
- Stop PTSumService, PMSumService, and PryFileSyncService.
- Delete the "PrepsTemplateSummary.xml" or "SmartMarksSummary.json" in \\<PrinergyPrimary>\AraxiPreps\Resources folder.
- On clients remove cache file $PrepsInstallFolder$\Resources\PrepsTemplateSummary_cache.xml
- Remove/relocate unwanted marks/templates.
- Restart the PTSumService, PMSumService, and PryFileSyncService on the primary server.
- Wait for the "PrepsTemplateSummary.xml" or "SmartMarksSummary.json" to be regenerated.
- Launch Preps, wait for $PrepsInstallFolder$\Resources\PrepsTemplateSummary_cache.xml to be regenerated on local machine.
When upgrading Prinergy, PTSum/PMSum Solution should be reinstalled to ensure latest version is running.
Disclaimer: Please note PREPS integrated with PRINERGY will use the resources located within the PRINERGY server’s AraxiPreps folder by default. Using a customized workflow where PREPS is directed to an alternate folder of assets may cause unexpected results. Kodak technical support does not engage in creating or troubleshooting this type of workflow. If the customer creates this type of workflow on their own, they acknowledge and accept the risks associated.