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Please contact the Customer Engagement Center for install and additional details.
Templates and Marks Clean-up
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- Relocate older/unused Templates or Marks to a folder outside of the AraxiPreps/Templates and AraxiPreps/Marks/SmartMarks folders. If needed, you can copy individual files back when required.
- Remove any unexpected file types. Open a file explorer window. Navigate to the SmartMarks or Templates folders. In the search field type "NOT *.smk" or "NOT *.tpl" for a list of files that are unexpected. (All folders will also populate. We are concerned with unexpected file types.)
- AraxiPreps/Templates = include ".tpl" extension only
- AraxiPreps/Marks/SmartMarks = include ".smk" extension only
- Rename any files that include illegal characters.
Note: Before performing marks/templates clean-up on a system running PTSum/PMSum, generally stopping and restarting the services is all that is required. If any issues arise, follow the steps below:
- Quit Preps on local machines
- Stop PTSumService, PMSumService, and PryFileSyncService.
- Delete the "PrepsTemplateSummary.xml" or "SmartMarksSummary.json" in \\<PrinergyPrimary>\AraxiPreps\Resources folder.
- On clients remove cache file $PrepsInstallFolder$\Resources\PrepsTemplateSummary_cache.xml
- Remove/relocate unwanted marks/templates.
- Restart the PTSumService, PMSumService, and PryFileSyncService on the primary server.
- Wait for the "PrepsTemplateSummary.xml" or "SmartMarksSummary.json" to be regenerated.
- Launch Preps, wait for $PrepsInstallFolder$\Resources\PrepsTemplateSummary_cache.xml to be regenerated on local machine.
When upgrading Prinergy, PTSum/PMSum Solution should be reinstalled to ensure latest version is running.
Disclaimer: Please note PREPS integrated with PRINERGY will use the resources located within the PRINERGY server’s AraxiPreps folder by default. Using a customized workflow where PREPS is directed to an alternate folder of assets may cause unexpected results. Kodak technical support does not engage in creating or troubleshooting this type of workflow. If the customer creates this type of workflow on their own, they acknowledge and accept the risks associated.
Known Limitations
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